Useful technology. People behind the support.
Let’s understand what needs attention.
We’re developing robot service and repair alongside our deployment work. Tell us about your robot and the issue so we can discuss whether we can help and what support would involve.
Share the robot model, site location, and what needs attention.
01
Start with the robot and its environment
The make and model, deployment partner, site, and symptoms give us a useful starting point. It also helps to know when the issue began and what changed around that time.
- Robot manufacturer, model, and deployment context.
- Site location and the task the robot usually handles.
- The issue, any error messages, and recent changes.
02
Assess the fit before making a promise
Support depends on the robot, location, parts, partner arrangements, and the work required. We’ll discuss those details before confirming scope.
A first conversation helps identify the skills, parts, and partner coordination the job may need. We want to grow hands-on support around the businesses and robots we work with.