Technology that works for people, not instead of them.

We help businesses grow by putting technology to work. Whether that be through marketing, a helping hand with a service robot, or putting your business in the spotlight with a live event. It all starts from one idea: give people more room to do what they are good at.

Company
Diffraction Inc.
Joseph and Thom, Diffraction’s co-founders, leaning on a red sports car on a palm-lined beach road at sunset, with a small white robot waving beside them

What we do.

Creators filming a scene with a cinema camera in a neon-lit room

Creator marketing, from the creator side.

We run creator products of our own, so we know how creators and live audiences work. We bring that to your brand: hand-picked creators, live streams and campaigns people actually watch.

A wheeled humanoid robot carries a basket of towels and water across a sunlit hotel lobby while the receptionist welcomes a guest at the desk

Robots at work, deployed with CosmicBrain.

We put service robots on real, repetitive tasks in hotels, senior living, restaurants and data centers, one task first, supervised by people and offered as a monthly service.

A wheeled humanoid robot waves from a stage at an evening launch while a guest films it on a phone

A robot in the room people remember.

Robots that draw a crowd at events, launches and live streams, most often a dancing Unitree. Tell us the moment you want to create and we will tell you what is possible.

An operator wearing a head-mounted camera sorts parts at a workbench in a room with wall-mounted cameras

Physical AI datasets, built to your spec.

Egocentric and exocentric human-demonstration capture for robotics and physical AI, by trained operators, delivered training-ready.

A woman cooking while wearing a small head-mounted camera

The Operators Lab, where AI gets put to work.

A working community for builders, operators, data-capture people and physical-AI practitioners, with paid capture projects when they match.

We build for creators, too.

Two products we run ourselves. They keep us close to how creators work, what live audiences respond to and how real-world footage is made and licensed, which is what we bring to your campaigns and events.

  • StreamGenie

    Creator marketplace

    A creator marketplace for physical AI: people get paid for approved real-world footage, clips and UGC, and choose whether to license their streams.

    Campaigns are published with the brief, rate and terms up front. Licensing is opt-in, time-boxed and revocable.

    streamgenie.ai (opens in a new tab)
  • Diffraction Creator Network

    TikTok LIVE creators

    A free network for TikTok creators: live-streaming lessons in the Diffraction Academy, bonus campaigns, monetization support and official events.

    Creators keep their TikTok LIVE earnings; the network takes none of them.

    tiktoklivestream.com (opens in a new tab)

Robots take the routine, so people can grow the business.

People teach robots. People should share in the value.

The know-how robots need belongs to the businesses and skilled people who do the work, and the best data comes from working with them, not around them. That is why we start every deployment on the floor, with the team, one task at a time.

See how a deployment works

The people behind it.

Different experience, one shared ambition: make useful technology work for the people and businesses around it.

  • Portrait of Joseph

    Joseph

    Co-founder · Strategy & partnerships

    Joseph shapes the strategy and relationships behind Diffraction’s network. His experience building international communities and negotiating data rights informs how the company connects technical opportunity with real demand, with a focus on clear ownership and new economic opportunities for the people and businesses contributing.

  • Portrait of Thom

    Thom

    Co-founder · Engineering & problem solving

    Thom approaches technology through the problems people need solved. From early work in defense to building devices and platforms across industries, his career combines hands-on engineering with an understanding of how businesses operate: understanding the task, helping people participate, and connecting requirements with conditions in the field.

  • Portrait of Claire

    Claire

    Business outreach · Business relationships & contributor experience

    Claire brings the perspective of the people doing the work into Diffraction’s network. Through conversations with business owners and her own experience capturing everyday activity, she helps make participation understandable and practical, from outreach through contributor support and capture.

  • Thom talking with a business owner during a site visit
  • Joseph trying on a head-mounted camera rig with a mug in hand
  • Thom in front of a local food market van in Lancaster, Ohio
  • Joseph and Thom at TikTok’s office in New York

How we work.

  1. 01

    People first

    Robots take the repetitive runs. People keep the guest, the judgment and the care. We measure success by what your team gets back, not by who goes.

  2. 02

    Honest limits

    Show what works, admit what breaks. We start with one task, say plainly where a robot struggles, and keep a human operator ready to take over.

  3. 03

    Consent and fair pay for data

    Work data has value. It is only used with clear permission, de-identified before it moves, and the people and businesses behind it share in what it earns.

What could your people do more of?

Pick where you want to start, and we’ll take it from there.

Something else? Start a conversation

Start with one task.

Tell us a little about your business. One of the founders will reply personally, usually with a few questions and a time to walk the floor together.

Goes straight to the founders at business@diffraction.agency. No newsletter, no sales sequence.